If you're not entirely happy with your purchase, we'll do the Brotherly thing and help make it right.
We offer a generous 30-day return window from the date of delivery for unused, unworn swag in the same condition that you received it.
To initiate a return, please shoot us an email at returns@brotherlyswag.com and let us know it’s coming.
Please include your order number and reason for the return. If you are exchanging for a different piece of swag, let us know the product, size, and color, so we can send along your new swag as soon as we receive the original.
Please ship your swag to:
[insert address]
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. Shipping costs are non-refundable unless the return is due to our error or a defective product.
Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days, depending on your card issuer's policies.
If you receive a damaged or defective item, please contact us immediately. We'll work with you to resolve the issue promptly, whether it's by providing a replacement or issuing a refund.
If you have any questions or concerns about our returns policy or need assistance with a return, please don't hesitate to contact our customer service team. We're here to help!
Thank you for choosing Brotherly Swag.
Stay Philly…
Your friends at Brotherly Swag